IMPORTANT DISCLAIMER FOR ORDERS SHIPPING OUTSIDE OF AUSTRALIA
DUTIES AND TAXES
- When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
- Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
- AND I SAID HI does not have any responsibility on these additional charges that may apply.
- The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of Australia), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
- If a product is seized and destroyed by the customs, or returned to Australia, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to AND I SAID HI.
If you require products delivered by a certain date, please email email@example.com to verify the details. AND I SAID HI does not guarantee at any time a certain delivery date or time frame for delivery outside of Australia for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance and we will arrange it for you.
- AND I SAID HI is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
- AND I SAID HI cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
- AND I SAID HI is not responsible for mis-delivery errors via carrier, or incorrect shipping information.
Find out more about shipping options, costs and delivery times here.
Questions about International Shipping Disclaimer should be sent to us at firstname.lastname@example.org.